Privacy Policy

Last Updated: 03/02/2026

Lokal ("we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use the Lokal mobile application, website, and related services (collectively, the "Platform").

By using Lokal, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

We may collect information you voluntarily provide, including:

  • Name or username
  • Email address
  • Phone number
  • Profile information and preferences
  • Reviews, photos, comments, and other content
  • Communications with us

1.2 Information Collected Automatically

When you use Lokal, we may collect:

  • Device information (model, OS, app version)
  • Usage data (features used, interactions, timestamps)
  • Approximate location data
  • IP address and log data

1.3 Location Data

If you enable location services, we may collect real-time or approximate location data to:

  • Show nearby businesses and experiences
  • Enable geo-based challenges and rewards
  • Deliver relevant offers and notifications

You can disable location access at any time in your device settings. Some features may not function without it.

2. How We Use Your Information

We use your information to:

  • Operate and improve the Platform
  • Personalise content, discovery, and recommendations
  • Enable rewards, challenges, and user interactions
  • Communicate updates, notifications, and support
  • Prevent fraud, abuse, and misuse
  • Comply with legal obligations

3. Sharing of Information

We do not sell your personal data.

We may share information:

  • With businesses only when necessary to fulfill offers, rewards, or challenges
  • With service providers who help operate the Platform (analytics, hosting, payments)
  • To comply with legal requirements or lawful requests
  • To protect the rights, safety, and integrity of Lokal and its users

All third parties are required to handle data responsibly.

4. User-Generated Content

Content you choose to share publicly (such as reviews or photos) will be visible to other users. Please be mindful of what you post.

5. Data Retention

We retain personal data only as long as necessary to:

  • Provide the Platform and its features
  • Meet legal, regulatory, or operational requirements
  • Resolve disputes and enforce agreements

You may request account deletion at any time.

6. Data Security

We implement reasonable technical and organisational measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on applicable law, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your account and data
  • Withdraw consent for certain data uses

Requests can be made by contacting us at the email below.

8. Cookies and Analytics

We may use cookies, SDKs, or similar technologies to:

  • Understand usage patterns
  • Improve performance and user experience
  • Measure effectiveness of features and campaigns

You can manage certain tracking preferences through your device or browser settings.

9. Children's Privacy

Lokal is not intended for users under the age of 18. We do not knowingly collect data from minors.

10. International Data Transfers

Your data may be stored or processed outside your country of residence. We take reasonable steps to ensure appropriate safeguards are in place.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of Lokal after updates means you accept the revised policy.

12. Contact Us

If you have questions or requests regarding this Privacy Policy, contact:

hello@getcomped.co